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Merchant Policy Rowecraft LLC Handcrafted Products
   
How to order: Fax: 603-895-2131
Email: With this form
Online orders: http://www.rowecraft.com/
Mail orders: If you choose to mail your purchase by check or money order, please print the order form pdf doc and mail your payment to Rowecraft LLC, 24 Critchett Rd, Raymond, NH 03077


Shipping limits: We ship handcrafted products anywhere in the continental United States, except for Custom Built Furniture
   
Customer guarantee: RoweCraft LLC offers only the finest wood products and supplies. Everything you buy from RoweCraft LLC is backed by our 30-Day Guarantee against defects. If you are not completely satisfied with your purchase we’ll gladly exchange, give you credit or refund your purchase (less shipping & handling charges). Return the items within 30 days of original invoice date along with a copy of your invoice. You are responsible for the return shipping charges.
   
Return policy: You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to:
RoweCraft LLC
24 Critchett Rd.
Raymond, NH 03077

If you have any questions regarding your order,
please feel free to contact us at:
With this form

   
Payment options: We gladly accept checks, money orders, and major credit cards thru PayPal. Sorry, we cannot accept C.O.D. orders